Refund Policy

All Sales Are Final No returns are accepted unless approved by the Big Baggy Brand Owner.

 Return Eligibility

To be eligible for a return:

• Item must be in the same condition as received: unworn, unused, with tags, and in original packaging.

• Receipt or proof of purchase is required.

To request a return, contact us at bigbaggybrand@gmail.com. Returns must be sent to: [INSERT RETURN ADDRESS]

If your return is approved:

• We’ll provide a return shipping label.

• You’ll receive instructions on how and where to send your package.

Note: Items sent without prior approval will not be accepted.

 Damages & Issues

Please inspect your order upon arrival. Contact us immediately at bigbaggybrand@gmail.com if:

• Your item is defective or damaged.

• You received the wrong item.

We’ll evaluate the issue and make it right.

 Non-Returnable Items

We do not accept returns for:

• Perishable goods (e.g., food, flowers, plants)

• Custom or personalized products

• Personal care items (e.g., beauty products)

• Hazardous materials, flammable liquids, or gases

• Sale items or gift cards

If unsure, reach out to us with questions about your specific item.

 Exchanges

To exchange an item:

• Submit a return request.

• Once accepted, place a new order for the desired item.

 EU Customers: 14-Day Cooling-Off Period

If your order is shipped to the European Union, you may cancel or return it within 14 days, for any reason. Returned items must meet the same eligibility criteria listed above.

 Refunds

Once we receive and inspect your return:

• We’ll notify you of approval status.

• Approved refunds will be issued to your original payment method within 10 business days.

If more than 15 business days have passed since approval, contact us at bigbaggybrand@gmail.com.